Frequently Asked Questions
A health insurance plan is a contract between the patient and the insurance company. We can assist to verify insurance coverage before providing service so that you know what service is covered by your plan. As a courtesy, we will bill your insurance plan. We have established provider agreements with medicare, blue cross blue shield, medica, veteran’s administration plans: tri-west and champa va, health partners, ucare minnesota, select care and minnesota medical assistance. We have also worked with many other insurance plans, including auto insurance and workers compensation.
We will make every effort to schedule your appointments at a time that is convenient to you. If you are receiving more than one service, they can usually be scheduled one after the other. When you will be receiving services for a period of time, we try to make your appointments at consistent times each week. You may telephone our intake/schedule coordinators for an appointment or you may e-mail firstname.lastname@example.org.
Anyone can refer someone for any program at spot rehabilitation & home health care. A physician must order the service, but individuals may request the order. The best way to communicate an order is to ask the primary physician to fax the order to our office at 320-259-5707. Generally we are able to call you the same day as we receive the order to schedule an appointment.
Office appointments are scheduled between 7 a.m. to 7 p.m., monday through thursday, and 7 a.m. to 5 p.m., on friday.
Home health care appointments are based on medical necessity, generally 7am-7pm monday-thursday and 7am-5pm on fridays, but may be scheduled on evening and weekends as medically necessary.
We are located east of miller auto plaza. We are easily accessible to the st. Cloud metro bus routes. We have parking in front of our clinic that making it easy to come and go for appointments.