We have partnered with HealthMark Group to ensure the accurate and timely completion of medical record requests. Requests can be submitted electronically to HealthMark’s Request Manager at https://requestmanager.healthmark-group.com

-Register for an account at https://requestmanager.healthmark-group.com/register.

-Once logged in, select “Submit Request” from the menu options and enter all required fields to provide an authorization directly to HealthMark.

-Your medical record request will be processed and a notification will be sent via mail or email once complete and available for download.

If you have any questions, please log in to Request Manager for status updates or to chat with support. You may also contact HealthMark at 800-659-4035 or email status@healthmark-group.com.

HealthMark Hours: Monday – Friday 8:00AM – 5:00PM CST *Please allow 2-3 business days for processing. Status updates are sent via email and you will be notified once your records are ready for download